We are currently having some glitches with our online ordering process and not all orders are coming through to our Customer Service Department.  If you complete an order on our website but do not hear from Melanie, Nicki or Debbie within an hour to confirm (M-F 6am-5:30pm PST), please call us at 888-527-1860 and let us know so we can make sure your order is taken care of.  Thank You!